Contact

Please arrive 15 to 20 minutes prior to your treatment time as you will need to complete our consultation for and change into a bathrobe.  Should you arrive late, kindly note that the equivalent time may be deducted from your treatment.

Guests who wish to cancel their treatments are required to provide a minimum of 24 hours’ notice or the full treatment amount will be charged.

• Do not forget to bring your swimwear if you intend to use the Thermal Suite before or after your treatment. 
• Turn off your mobile 
• You cannot relax if you are answering calls, checking emails and texting and neither can the person next to you 
• Tell us your preferences 
• When you make an appointment, should you have any preference for a male or female therapist, kindly inform the reception when arranging your booking.  During a massage, feel free to ask for anything you would like to be done different, more or less pressure, quieter music etc.  Your comfort is important to us.